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Accessing Online Resources: Troubleshooting: Accessing Library Online Resources

Issues and solutions to problems with accessing online resources through the library

Accessing Online Resources

[Fig. 1]

Currently enrolled Students, Faculty and Staff: To access online resources, on or off campus, go to and click on 'RESOURCES' at the top right corner of the screen. Then select 'library'. [Fig. 1].  Alternatively, go to

[Fig. 2]

Under 'Search Tools' on the left side, you can select options to search for journals, databases, e-books and more [Fig. 2].  For example, if you click on 'Find Journals', you will be able to search for known articles as well as journals [Fig. 3].

Alternatively, you can also click on 'Find Databases' to search an A-Z list of databases to which we subscribe [Fig. 4].


[Fig. 3]                                                                                                         [Fig. 4]

Another option for accessing the library's online resources is to use the main "Search" bar in the center of the page. When you have finished putting in your search terms, click the blue button with the magnifying glass or use "Enter" on your keyboard [Fig. 2; Fig. 5].

[Fig. 5]

Once in the searchable catalog, you can select search limiters such as 'The Master's University' under Library; 'Full Text' or 'Peer-reviewed' under Content; and 'Article' or 'ebook' or 'Print book' under Format. When the search results are returned, make sure that the item says "Held by: The Master's University". If it is an e-resource, click "view online" [Fig. 5].

If you are off-campus, when you click "view online", a sign-in window should appear [Fig. 6].  Use the same username/password you use to login to SelfService - last name, first and second initials and your password [Fig. 7].  This is to verify that you are a student, Faculty, or staff of The Master's University. However, TMU Alumni, Residents or Master's Seminary students do not have off campus remote access to TMU's online resources.  For more information on TMU usernames and passwords go to Understanding your TMU Password in this LibGuide.


[Fig. 6]                                                                    [Fig. 7]


[Fig. 8]

If the item does not say "Held by: The Master's University" but instead reads "Database:" and there is no "View Online" option, then select the title of the desired item, scroll down to "Availability / Holdings" and select "Request Item" [Fig. 8]. This will alert the library staff to utilize the national InterLibrary Loan (ILL) service, which enables us to request the item from another library on your behalf [Fig. 9].  For more details concerning ILL go to the InterLibrary Loan LibGuide

[Fig. 9]

Subject Guide

Janet Tillman
Powell Library Discovery

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