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Frequently Asked Questions: FAQs

Find answers to common questions about research.

Accessing Library Resources

If you are attempting to access the Powell Library’s online resources, i.e., ebooks, articles, etc., you need to use your TMU credentials, the same ones used to access Canvas & Self Service. See the Research Guide: “Access Library Resources” <> for details. You will also want to watch this short video tutorial to learn how to find all the databases licensed to the Powell Library:  Find Databases.

If you are attempting to access your library patron account, you will need your People ID number (aka System ID number), which can be found on Self Service (select My Profile then Account Information).along with whatever password you create. Use all nine digits, but do not use the dashes or the "P". If you do not receive an email after selecting "Set/Reset Password", your patron account does not yet exist. Please fill out the Patron Registration Form and send it to Miss T. at She will create your account and let you know when you may try again to create your password. Watch this short video tutorial for instructions:  Sign in to your Library Patron Account. You could also read this Research Guide: “Sign in to My Account”:

Last updated May 2024.

Find and Use Resources

-- Find opposing viewpoints / issues related to my topic?

   Use these search terms: view*; "comparative studies"; problem*; difficulty; dilemma*; dispute*; controver*; ideas; opinion*; perspective*; position;         standpoint. 

   NOTE: the asterisk (*) is a truncation symbol commanding the search engine to look for the root word and every variation thereafter, i.e. view* will  retrieve view, viewed, viewing, views.

For more information see Research Guides.

Last updated November 2022.

Patron Account, ID numbers and ID cards

For more details see About the Library.

Last updated May 2024.

Work smarter not harder. Ask Miss T

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Janet "Miss T." Tillman
Robert L. Powell Library
The Master's University
21726 Placerita Canyon. Rd.
Santa Clarita, CA 91321

Whom to See About What

For more information or assistance contact:

Circulation Desk:  661.362.2278;
Circulation Manager:  Miss K. (Kyrie Sheridan); (661) 362-2272;  Miss K. will assist with anything related to your library patron accountborrowing privilegesReserve materials, InterLibrary Loan, etc. Miss Sheridan will also fulfill your requests for Book Scanning Services and Book Pick-up Service. Please submit all service request forms to
Reference Desk:  Miss T. (Janet Tillman);; 661.362.2201.  Miss T. is available for assistance with any research need and can help in selecting and searching online databases. She also should  be consulted for issues relating to accessing online resources as well as questions regarding copyright law. In addition, Miss T. can be consulted for questions on the Chicago/Turabian Style formatting.
Interlibrary Loan Service:  Mrs. Grace Kamffer; . ILL provides access to items not currently available in our own library collection or not available in full-text through our online databases. For problems concerning your ILL requests, please contact Mrs. Kamffer. See for more details. 
Library Director:  Mr. John Stone; 661.362.2271; Mr. Stone provides oversight, management and direction for both the Robert L. Powell Library and The Master’s Seminary Library. He is particularly knowledgeable of books and authors in the areas of Bible and theology especially those of the Puritans.

Last updated July 2023.