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Frequently Asked Questions: FAQs

Find answers to common questions about research.

Access Resources

The Short Version:

There are two separate and distinct authenticating credentials associated with using the Robert L. Powell Library.

  1. To access the Powell Library's ONLINE RESOURCES, e.g., view ebooks, view full text articles, listen to audio books, access databases, you need to log in with your TMU credentials, the same TMU email/password used to access Canvas & Self Service.

  2. If you are attempting to access your LIBRARY PATRON ACCOUNT, you will need to sign in with your People ID number (aka System ID number) and whatever password you create. Your ID number can be found on Self Service (select My Profile then Account Information). Use all nine-digits, but do not use dashes or the "P".

For more details select the PDF link above.

Find and Use Resources

-- Find opposing viewpoints / issues related to my topic?

   Use these search terms: view*; "comparative studies"; problem*; difficulty; dilemma*; dispute*; controver*; ideas; opinion*; perspective*; position;         standpoint. 

   NOTE: the asterisk (*) is a truncation symbol commanding the search engine to look for the root word and every variation thereafter, i.e. view* will  retrieve view, viewed, viewing, views.

For more information see Research Guides.

Last updated November 2022.

Patron Account, ID numbers and ID cards

For more details see About the Library.

Last updated May 2024.

Work smarter not harder. Ask Miss T

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Janet "Miss T." Tillman
Contact:
Robert L. Powell Library
The Master's University
21726 Placerita Canyon. Rd.
Santa Clarita, CA 91321
1.661.362.2201
Website

Whom to See About What

For more information or assistance contact:

Circulation Desk:  661.362.2278; libcircdesk@masters.edu
Circulation Manager:  Miss K. (Kyrie Sheridan); (661) 362-2272; ksheridan@masters.edu.  Miss K. will assist with anything related to your library patron accountborrowing privilegesReserve materials, InterLibrary Loan, etc. Miss Sheridan will also fulfill your requests for Book Scanning Services and Book Pick-up Service. Please submit all service request forms to libcircdesk@masters.edu.
Reference Desk:  Miss T. (Janet Tillman);  jtillman@masters.edu; 661.362.2201.  Miss T. is available for assistance with any research need and can help in selecting and searching online databases. She also should  be consulted for issues relating to accessing online resources as well as questions regarding copyright law. In addition, Miss T. can be consulted for questions on the Chicago/Turabian Style formatting.
Interlibrary Loan Service:  Mrs. Grace Kamffer; gkamffer@masters.edu. . ILL provides access to items not currently available in our own library collection or not available in full-text through our online databases. For problems concerning your ILL requests, please contact Mrs. Kamffer. See https://masters.libguides.com/il for more details. 
Library Director:  Mr. John Stone; 661.362.2271; jstone@masters.edu. Mr. Stone provides oversight, management and direction for both the Robert L. Powell Library and The Master’s Seminary Library. He is particularly knowledgeable of books and authors in the areas of Bible and theology especially those of the Puritans.

Last updated July 2023.